Privacy Policy

Last Updated: September 2026

At DeltaKart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from deltakart1.com (the "Website").

By using our Website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website or place an order, we may collect certain information necessary to provide our services.

Personal Information

Depending on how you interact with DeltaKart, we may collect:

  • Full name
  • Mobile/phone number
  • Email address
  • Billing and shipping address
  • City, state and PIN code
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting customer support

For Cash on Delivery orders, we may collect your name, phone number and delivery address to process and deliver your order.

Device & Website Information

When you browse our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages and products you view
  • Search and browsing activity
  • Referring website
  • Date and time of your visit
  • Cookies and similar technologies

This information helps us operate, maintain and improve our Website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Process payments
  • Provide Cash on Delivery services
  • Send order confirmations and updates
  • Contact you regarding your order
  • Provide customer support
  • Handle exchanges, returns and cancellations
  • Prevent fraud and unauthorized transactions
  • Improve our products, services and Website
  • Understand how customers use our Website
  • Send promotional communications where permitted and applicable
  • Comply with applicable laws and legal requirements

3. Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business and fulfill your orders.

These may include:

  • E-commerce and website technology providers
  • Payment processors and payment gateways
  • Shipping and logistics partners
  • Order fulfillment providers
  • Customer support service providers
  • Analytics and advertising service providers, where applicable
  • Government authorities or law-enforcement agencies where required by law

We only share information that is reasonably necessary for the relevant service or legal requirement.

We do not sell your personal information as a product to third parties.

4. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process orders.

Shopify may process information in accordance with its own privacy practices.

You can review Shopify's privacy policy here: Shopify Privacy Policy

5. Cookies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep products in your shopping cart
  • Remember certain preferences
  • Understand Website usage
  • Improve Website performance
  • Measure marketing and advertising effectiveness, where applicable
  • Provide essential Website functionality

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

6. Advertising & Analytics

We may use analytics and advertising tools to understand how visitors interact with our Website and to measure the performance of our marketing campaigns.

These services may use cookies, pixels or similar technologies.

Where applicable, these services may receive limited information about your Website activity for analytics, measurement, fraud prevention or advertising purposes.

You may be able to control certain advertising preferences through your browser, device or the relevant advertising platform.

7. Order & Payment Security

We take reasonable measures to protect the personal information we collect.

Payment information is processed through applicable payment providers and payment systems. We do not intentionally store complete payment card information on our own systems unless necessary and permitted.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

  • Fulfill your orders
  • Provide customer support
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax and accounting requirements
  • Enforce our agreements

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Request information about how your data is used
  • Withdraw consent where processing is based on consent
  • Opt out of certain promotional communications

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you have provided your contact information and where permitted by applicable law, we may contact you about:

  • New products
  • Special offers
  • Promotions
  • Discounts
  • Other DeltaKart updates

You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting us.

Please note that you may still receive essential communications relating to an order you have placed.

11. Children's Privacy

Our Website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our Website may contain links to third-party websites or services.

DeltaKart is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us:

DeltaKart

Website: deltakart1.com
Email: support@deltakart1.com
Phone: [Your Customer Support Number]
Address: [Your Business Address], India